What is the official cancellation policy?
Cancellation fees for Joanie Madden’s Folk*N Irish cruise package will follow the schedule below and apply to all guests on the reservation. • Cancellations must be telephoned or emailed to our Cruise Adviser Trisha Cook at Elite Cruisers. • Depending on when you cancel, cancellation charges will be assessed as stated in the Cancellation Fee […]
How do I make a payment?
Payments will automatically be billed to the credit card we have on file in accordance with the Payment Schedule. You will receive an e-mail notification about a week before we start processing payments for the group as a reminder. Should you need to change the credit card we have on file due to expiration or any […]
Can each roommate make their own payments?
We will automatically bill the credit card or credit cards used at the time of reservation in accordance with the Payment Schedule. If two (or more) credit cards were used to make the initial reservation, we will bill them equally for all additional payments. Should you want to add a credit card or change a […]
Can I make changes to my reservation?
Only Lead Passengers or guests who are authorized to make changes can request to change or remove existing guests, or to upgrade to a higher-priced category. Downgrading your cabin to a cabin of lesser value is not allowed. The Lead Passenger must request these changes by phone or email. Because the Lead Passenger “owns” the […]
How do I add a guest to my reservation?
You can add an additional guest to your cabin based on availability with the cruise line. The prices for 3rd and 4th guests added at the time of the initial reservation is stated in the Pricing section. Additional guests added to a cabin after the initial reservation will be charged at the prevailing rate of the […]
What if I miss a payment?
Because we automatically bill your credit card according to the Payment Schedule, you should never miss a payment! Our staff will e-mail you a reminder a few days prior to the charge. In the event the credit card is declined or has expired, we will contact you immediately for an alternative credit card. A $35 […]
