About WMPH Vacations and iCruise.com

1. About WMPH Vacations and iCruise.com

We Make People Happy¬†ūüôā

iCruise.com is a division of WMPH Vacations, a Florida-based travel company specializing in cruises and resort vacations. Our travel partners include all major cruise lines including Carnival, Celebrity, Cunard, Disney, Holland America, Princess, Regent Seven Seas, and Royal Caribbean; and our cruise specialists are trained in all cruise destinations including Alaska, the Bahamas, Bermuda, the Caribbean, Hawaii, Europe, and the Panama Canal.
WMPH is short for “We Make People Happy. :-)” While our name may be cute and bring a grin to your face, it’s a philosophy we take very seriously. Making you happy is our purpose. In fact, we are so serious about this, we named our company after it.

Our Mission

How do you make people happy? It’s simple – you make people happy by consistently exceeding expectations. Do more than you say you will do, and you will make people happy. At iCruise.com, we exceed expectations with…

  • Value and Savings¬†WMPH Vacations has strong relationships with all cruise lines and tour operators. Like most Top Producing travel agencies, we are among the first notified with last-minute deals, senior discounts, regional promotions, and group offers. We also use the latest computer reservations systems to enable our agents and our websites to help you find the best deals both online and off.
  • Service & Expert Advise¬†iCruise.com Cruise Specialists are knowledgeable, friendly and enthusiastic experts who know the cruise industry. Our cruise specialists are well trained and have the resources and tools they need to offer you the highest level of service at the lowest prices.
    Your best interests are our number one priority, so our Cruise Experts will work with you, both online and off, to find the best cruise and best rate that fits your interests. Our expertise comes from years of personal travel experience, as well as the travel experience of thousands of clients we have served in our careers.
  • Information –¬†Information is the number one reason why people go to the Internet. By providing honest, accurate information that is relevant to your cruise vacation and combining it with great prices and great service, we will exceed your expectations in helping you plan your cruise vacation.
  • Choice and Convenience¬†WMPH Vacations represents all major cruise lines on more than 200 ships to over 10,000 itineraries around the world. You have choices and we will help you sort them out.
    You also have choices with regards to how and with whom you would like to plan your cruise. Our websites are conveniently available 24 hours a day, 7 days a week and are full of information that will help with your reservation. You can book online or can contact us by telephone or email to address any questions you may have about your vacation. We will promptly respond at your convenience, regardless of how you choose to work with us.
  • Being Nicer¬†It’s a little thing, and we only bring it up because people tell us that all the time.¬†We never forget it’s your vacation, your time, your money, and that you’re doing us a favor by letting us serve you.

WMPH Vacations

WMPH Vacations was founded by Uf Tukel and Don Walker, former executives of Cruise Outlet of the Carolinas, Alamo Rental Car, MyTravel USA, and CruisesOnly. WMPH is a member of the Cruise Line International Association (CLIA); and, we are fully licensed, insured and bonded in the State of Florida. Florida Seller of Travel Registration Number is ST35780.

Disclaimer: 

iCruise.com and WMPH Vacations¬†are not owned or operated by Joanie Madden’s company.¬† We are¬†not responsible for any of the onboard activities including the entertainment package that is included with your purchase of the Joanie Madden’s Folk ‘n’ Irish Cruise.¬† In the unlikely event that some or all of the entertainment activities planned do not materialize, you are still responsible for the all payments according to the Payment Schedule listed above and the terms of the Cancellation Penalties stated¬†in the¬†Cancellation Policy.

How do I make a reservation?

Joanie’s Cruise bookings are handled by Kevin Donovan, a Travel Agent with iCruise & WMPH. If you book online, Kevin will contact you after to review the booking details and Special Offers. If you would prefer to book over the phone, that’s fine too. You are welcome to call or email Kevin with any questions.

When you click “Book Now” you will be re-directed to Joanie’s iCruise.com booking page specifically for the October 2020 Cruise. You will need to answer a few questions including how many adults, children & seniors, room type, passenger details, optional insurance: “Travel Protection,”¬†etc.

You will be able to review the list of available room types including photos, notes, and price per person (Joanie‚Äôs special price). After selecting your room type, you will be shown a price summary based on the room type, the number of people, and fees. To look through all room types & price per person before you book, see the page ‚ÄúRooms & Prices.‚ÄĚ

To complete the online booking, you must pay your deposit via credit card. Your credit card will be charged within 48 hours. The deposit amount depends on when you book. Deposits will be higher as we get closer to the sail date. You can pay the full amount upfront, but typically people pay in installments, which are pre-scheduled. To find out your deposit amount, and review payment plan dates, see the page Payment Schedule.

What is the bed configuration in each cabin?

All double occupancy cabins (except suites) have two single beds that can be converted to a queen. All triple or quad occupancy cabins have two singles/queen and one upper bunk bed, and a sofa bed, or trundle bed.

Suites have either a queen or king bed.

How do I purchase cruise or travel insurance?

It is recommended that you purchase Travel Insurance online or by phone when making your initial deposit to ensure full coverage of the policy. But you can add it to your reservation anytime prior to your final payment date.

You may also call us to request additional coverage for other non-cruise travel, such as airfare and deposits on ground or hotel.

The cost for travel insurance is 8% of the amount you want to be insured.

How does travel insurance work?

We highly recommend the purchase of Travel Insurance. The cost is 8% of your total price but the peace of mind is invaluable. You may also call us to extend travel insurance to your airline tickets or other travel accommodations you have made.

The purpose of travel insurance is to provide protection for travelers against the unique risks associated with travel, before trip departure and during the trip itself. iCruise.com is proud to offer Allianz Global Assistance Travel Protection.

Please read this important information carefully. You, your loved ones, and your vacation are very important to us, and we believe very strongly in the benefits of purchasing travel insurance.

Travel insurance can pay you cash back for:

  • Cancellation penalties if you or a traveling companion become ill or injured prior to leaving home;
  • Cancellation because of a pre-existing medical condition;
  • Death of a family member;
  • Travel delays due to bad weather;
  • An emergency that forces you to cut your trip short;
  • Lost or stolen luggage and personal items, and much more.

Plus, travel insurance can pay up front, while traveling, for medical care and emergency transportation that your health care provider will not cover.

If you are a non-U.S. Citizen, or a resident of the State of Washington, please contact WMPH Vacations for a quote on a policy applicable to you.

Buy it with your initial deposit and you will receive the maximum amount of coverage and the best value for your premium. Plus, there is no risk to you.

If you cancel your vacation without supplier penalties your policy can be used on a future vacation when traveling within 2 years of purchase!

Optional travel insurance available through WMPH Vacations may be purchased up to, but no later than, the Final Payment Due Date on your invoice, but some benefits may not apply.

As soon as you book air travel, ground transportation, hotel accommodations, or any other service as part of your planned trip, you are required to contact WMPH Vacations to update your insurance policy. We must change the coverage dates and increase the value of your coverage to maintain all benefits. Additional premium will apply. If you fail to contact us within 14 days, and later file a claim, the insurance company will deny that claim, and pre-existing medical conditions coverage will be forfeited.

Travel Protection Benefits & Coverage Limit
Benefits Coverage Limit
Trip Cancellation Up to Amount Purchased
Trip Interruption Up to Amount Purchased
Emergency Medical/Dental Coverage $100,000
Emergency Medical Transportation $500,000
Baggage Loss/Damage $1,000
Baggage Delay $200
Travel Delay $1,200
Travel Accident $10,000
Missed Connection $500
24-Hour Hotline Assistance Included
Concierge Included

*Benefits are per person. All insureds must purchase the same plan. Maximum coverage available is $20,000

Cost

The insurance premium is based on 8.25% of the total cost of the trip including all covered components such as air transportation purchased separately. This plan is available to persons whose primary residence is in the United States.

24-Hour Emergency Assistance Services

Allianz Global Assistance’s 24-Hour Emergency Hotline Provides You With Immediate Aid For:

  • Medical Referral
  • Legal Referral
  • Emergency Cash Transfer
  • Lost Ticket & Passport Assistance
  • Emergency Prescription Refill Assistance

Please review the Certificate of Insurance/Policy for restrictions, limitations and conditions that may apply.
Insurance benefits are underwritten by BCS Insurance Company on Form No. 52.201 or 52.401. or Jefferson Insurance Form No. 101-C-XX-01 or 101-P-XX-01, depending on the insured’s state. World Access Service Corp., a company of Mondial Assistance, is the licensed producer and administrator for this plan and an affiliate of Jefferson Insurance Company.

Note:

In all states except NY, TX and WA, the insurance premium is based on 8.25%
of the total cost of the trip including all covered components such as air
transportation purchased separately. This plan is available to persons whose
primary residence is in the United States.

ATTENTION CLIENTS RESIDING IN NY & WA: Your premium is based on 8% of the
total cost of the trip as defined above.

ATTENTION CLIENTS RESIDING IN TX: Your premium is based on 7.75% of the
total cost of the trip as defined above.

ATTENTION: CANADIANS RESIDING IN QUEBEC are not eligible for Allianz.
Additional restrictions apply to residents of Canada.

California Residents: TThis plan contains disability insurance benefits or health insurance benefits, or both, that only apply during the covered trip. You may have coverage from other sources that already provides you with these benefits. You should review your existing policies. If you have any questions about your current coverage, call your insurer or health plan. We are doing business in California as WASC Insurance Agency. CA License # is 0B01400.
Florida Residents: The benefits of the Policy providing your coverage are governed primarily by the law of a state other than Florida.
Washington State Residents:WMPH Vacations standard Travel Insurance policy initially offered does not apply to your reservation. Please contact WMPH Vacations to receive a revised quote for a Travel Insurance policy applicable to your state of residence.
Plan may not be available in all jurisdictions.